Frequently Asked Questions
Everything you need to know about your RYOBI power tools and outdoor equipment.
What is the differences between ONE+ and 40V systems?
The ONE+ system uses 18V batteries for DIY and household tasks, while the 40V system provides gas-like power for heavy-duty outdoor landscaping equipment.
How long is the warranty on RYOBI products?
Most RYOBI power tools and outdoor tools are backed by a 3-year limited warranty, though specific products may vary. Please register your tool online to simplify the claims process.
Are all RYOBI 18V batteries compatible with older tools?
Yes, our ONE+ 18V batteries are designed to fit every RYOBI 18V tool ever made, ensuring your older equipment stays powered by the latest lithium-ion technology.
What is your return policy for online orders?
We offer a 30-day return window for items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, we only ship within the continental United States and Canada. Shipping rates and delivery times vary based on your specific location and order size.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.